GUEST: In case you haven't noticed, the bots aren't coming — they've already arrived. For ordering tacos, hailing an Uber, or even helping with your healthcare, chances are there's a chatbot residing in your messaging app of choice, whether that’s Facebook Messenger, Slack, or WeChat. Chatbots aren't just for big name tech brands and retail — small businesses stand […]
GUEST: In case you haven't noticed, the bots aren't coming — they've already arrived. For ordering tacos, hailing an Uber, or even helping with your healthcare, chances are there's a chatbot residing in your messaging app of choice, whether that’s Facebook Messenger, Slack, or WeChat. Chatbots aren't just for big name tech brands and retail — small businesses stand […]
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